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Country/Region *Australia

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Country/Region *Australia

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CHRISTMAS DELIVERIES

FINAL DELIVERIES FOR 2024 – the last date for order dispatch will be Wednesday 18th December – this date will not guarantee delivery before Christmas
Orders received after 18th December will be processed on the 2nd January 2025
Orders can be collected from the store until 2pm Christmas Eve
All orders received after the 2nd January, will be processed on Wednesday 8th January and every Wednesday until the store re opens on Tuesday 28th January 2024

POSTAGE & HANDLING

Shopping cart over $150 – shipping is complimentary
Shopping cart under $150 – $15.00 shipping fee
ALL PARCELS will require a signature on delivery (except for Parcel Lockers)
There is NO EXPRESS service available for perfumery products as PERFUME CAN ONLY travel by Road/Rail due to it being deemed a dangerous/flammable product by Australia Post
Australia Post service – FULL TRACKING on all parcels
For estimated delivery times via Australia Post please click HERE
If your parcel is returned to us due to incorrect address details you will be required to pay for re postage of $15

METHODS OF PAYMENT

PAYPAL – VERIFIED ACCOUNTS ONLY – no guest checkouts – you are covered by Paypal buyer protection. Paypal Account Holder must match the details of the order.
PAYPAL PAY LATER – Pay in 4 is a buy now, pay later offer that lets you split qualifying purchases of $30 to $1,500 into 4 interest-free payments.
AFTERPAY – Shop now, enjoy now. Pay later. 4 simple automated payments. Afterpay is available for purchases between $100 and $2000
CREDIT & DEBIT CARDS via STRIPE – 3D Secure required
DIGITAL WALLETS – Google Pay, Apple Pay and Link are active if you have them in your wallet

PROCESSING YOUR DELIVERY

Orders processed TUESDAY, WEDNESDAY, THURSDAY & FRIDAY (excludes Public Holidays)
Once we have processed your order you will receive an email from us with tracking information via Australia Post
It is strongly recommended to have an Australia Post account where your parcel tracking can be kept in one place

CANCELLING YOUR ORDER

Once you complete the checkout process your order is final – we do not accept cancellations for change of mind.
You may change your order for a product of one of the same or greater value prior to shipping only

SUSTAINABLE PACKAGING

We make great efforts to use sustainable, biodegradable or composable packaging to send your purchases.
All our packaging can be reused or repurposed
Whilst this adds significant cost to our business to make this choice we do so in consideration of the environment and eliminating single use plastic packaging

LOSS/DELAYS WITH AUSTRALIA POST

Peony cannot be held responsible for any delays with Australia Post.
Please contact us via the ‘Message Us’ form below if you believe your parcel to be lost and we will do everything possible to assist.
Australia Post does not guarantee the delivery times for your parcel and will vary depending on your destination.
WA customers are particularly affected by the restrictions of sending PERFUME – there is no express service available and your parcel will travel by Rail/Road – so you will need to allow up to 7 days+ for delivery

SAMPLES

Complimentary Samples are included with FULL priced perfumed products OVER the value of $100
Samples are NOT included with SALE items
Complimentary samples are NOT included with Sample only orders

GIFT WRAPPING

Gift wrapping is not offered for online purchases. This is an in store service only

SALE ITEMS

All sales are final – please choose carefully.
Complimentary samples are not included with sale items

INTERNATIONAL SHIPPING

We do not offer international shipping at this time

FINAL DELIVERIES FOR 2024 – the last date for order dispatch will be Wednesday 18th December – this date will not guarantee delivery before Christmas
Orders received after 18th December will be processed on the 2nd January 2025
Orders can be collected from the store until 2pm Christmas Eve
All orders received after the 2nd January, will be processed on Wednesday 8th January and every Wednesday until the store re opens on Tuesday 28th January 2024

Shopping cart over $150 – shipping is complimentary
Shopping cart under $150 – $15.00 shipping fee
ALL PARCELS will require a signature on delivery (except for Parcel Lockers)
There is NO EXPRESS service available for perfumery products as PERFUME CAN ONLY travel by Road/Rail due to it being deemed a dangerous/flammable product by Australia Post
Australia Post service – FULL TRACKING on all parcels
For estimated delivery times via Australia Post please click HERE
If your parcel is returned to us due to incorrect address details you will be required to pay for re postage of $15

PAYPAL – VERIFIED ACCOUNTS ONLY – no guest checkouts – you are covered by Paypal buyer protection. Paypal Account Holder must match the details of the order.
PAYPAL PAY LATER – Pay in 4 is a buy now, pay later offer that lets you split qualifying purchases of $30 to $1,500 into 4 interest-free payments.
AFTERPAY – Shop now, enjoy now. Pay later. 4 simple automated payments. Afterpay is available for purchases between $100 and $2000
CREDIT & DEBIT CARDS via STRIPE – 3D Secure required
DIGITAL WALLETS – Google Pay, Apple Pay and Link are active if you have them in your wallet

Orders processed TUESDAY, WEDNESDAY, THURSDAY & FRIDAY (excludes Public Holidays)
Once we have processed your order you will receive an email from us with tracking information via Australia Post
It is strongly recommended to have an Australia Post account where your parcel tracking can be kept in one place

Once you complete the checkout process your order is final – we do not accept cancellations for change of mind.
You may change your order for a product of one of the same or greater value prior to shipping only

We make great efforts to use sustainable, biodegradable or composable packaging to send your purchases.
All our packaging can be reused or repurposed
Whilst this adds significant cost to our business to make this choice we do so in consideration of the environment and eliminating single use plastic packaging

Peony cannot be held responsible for any delays with Australia Post.
Please contact us via the ‘Message Us’ form below if you believe your parcel to be lost and we will do everything possible to assist.
Australia Post does not guarantee the delivery times for your parcel and will vary depending on your destination.
WA customers are particularly affected by the restrictions of sending PERFUME – there is no express service available and your parcel will travel by Rail/Road – so you will need to allow up to 7 days+ for delivery

Complimentary Samples are included with FULL priced perfumed products OVER the value of $100
Samples are NOT included with SALE items
Complimentary samples are NOT included with Sample only orders

Gift wrapping is not offered for online purchases. This is an in store service only

All sales are final – please choose carefully.
Complimentary samples are not included with sale items

We do not offer international shipping at this time

I have read and agree to the website Terms and conditions *